Frequently Asked Questions
Everything you need to know about shopping at Rotho Polska
What materials are Rotho products made of?
Most Rotho products are manufactured from high-quality, BPA-free polypropylene (PP) plastic. Our materials are food-safe, durable, and designed for long-term household use.
What are the available shipping options and costs?
We offer shipping via domestic courier services and parcel lockers across Poland. Shipping costs are calculated at checkout based on the size of your order, with free delivery available on orders exceeding a specific promotional threshold.
Can I return a product if it doesn't fit my space?
Yes, you have 14 days from the date of delivery to return any unused product in its original packaging. Please contact our customer service team to initiate the return process.
Are Rotho storage containers dishwasher safe?
Yes, the majority of our kitchen and storage ranges are dishwasher safe. However, we recommend checking the specific symbols on the bottom of each product to ensure optimal care.
What payment methods do you accept?
We accept various secure payment methods, including BLIK, credit/debit cards (Visa/Mastercard), and traditional bank transfers through integrated payment gateways.
How long does it take for my order to be processed?
Orders are typically processed within 1-2 business days. Once shipped, delivery usually takes an additional 24-48 hours within Poland.